DEBT COLLECTION SERVICE FOR COMPANIES
Do you have outstanding receivables? We help you to realize them quickly and in a customer-friendly manner.
DEBT COLLECTION SERVICE FROM LIQUIDA
Unpaid invoices are a major problem for companies. They not only lead to a direct loss of revenue, but also affect liquidity and financial planning. Regular monitoring of outstanding receivables also takes up a lot of time that could be used for other purposes.
With our debt collection service, we help you to realize them quickly and in a customer-friendly manner. Our complete solution includes all measures for effective debt collection – from multi-stage pre-litigation debt collection procedures and professional telephone debt collection to the initiation of legal action by our partner law firm KINBERGER-SCHUBERTH-FISCHER.
Our debt collection service has a modular structure and is extremely flexible. We tailor our mandate processing individually to your requirements and your debtors – and always with consistent quality. For example, we adapt to your interface so that you can design the mandate transfer to LIQUIDA directly from your software.
Or you can use our accounts receivable management and have an individual dunning run with your logo created for your company. You can receive exclusive evaluations of your current and closed files at any time via our customer portal.
YOUR ADVANTAGES WITH OUR DEBT COLLECTION SERVICE
HIGHLY QUALIFIED SPECIALISTS
Professional collection of your receivables by personally and professionally highly qualified specialists with industry know-how.
FAST DEBT COLLECTION
Fast, effective and customer-preserving realization of your accounts receivables (reduction of your days sales outstanding, increase of your liquidity).
CUSTOMER-FRIENDLY REALIZATION
Enforce claims without burdening the customer relationship. LIQUIDA is the “aggressor” from the debtor’s point of view, not the creditor.
WORLDWIDE SUPPORT
No loss of receivables abroad. We support you worldwide with payment claims.
COST SAVINGS
As most claims are collected out of court, you save yourself unnecessary legal fees and court costs.
RELIEVING THEIR EMPLOYEES
Thanks to our customized workflow, your files can be processed faster and more efficiently. At the same time, your employees are relieved.
TRANSPARENT ACCESS TO FILES
With our customer portal, you have a full overview of your receivables at all times – transparently, securely and around the clock.
OUR DEBT COLLECTION SERVICE AT A GLANCE
INSOLVENCY MONITORING
The first step is to check whether there are any signs of insolvency. This ensures that a claim that is subject to insolvency is quickly identified and that the claim is filed with the administrator in good time.
FIRST COLLECTION REMINDER
The first contact with your debtor is made by post or e-mail. In this first debt collection letter, we inform the debtor of the current debt amount and provide them with their personal access data for our online debtor portal. They can use this portal to settle the claim immediately via standard payment systems or to communicate with our clerks.
ADDRESS DETERMINATION (IF NECESSARY)
If our letter could not be delivered by post or e-mail, we will carry out an address search for your debtor. This is designed according to the individual workflow stored for them.
TELEPHONE DEBT COLLECTION
As part of our telephone debt collection service, our trained clerks establish personal contact with your debtor, eliminate misunderstandings or make individual payment agreements.
SECOND COLLECTION REMINDER
The second debt collection letter is sent by post. Your debtor will be informed once again of the current amount of the claim. We will also inform them that a default summons will be applied for shortly.
CREDIT CHECK
As part of our credit check, we examine the financial situation of your debtor. In doing so, we look at solvency, creditworthiness and other plausible factors.
JUDICIAL DEBT COLLECTION
The next step is to apply to the competent court for an order for payment and thus initiate court dunning proceedings. Even if we are able to settle the majority of our claims out of court, we do not shy away from court proceedings. The court sends the debtor a reminder notice by post. If the claims are undisputed, an application for an enforcement order and compulsory enforcement will follow. In the event of disputed claims, our partner law firm KIENBERGER – SCHUBERTH – FISCHER will assist you with its expertise and experience in legal proceedings.
MONITORING PROCEDURES
The debtor is reviewed at regular intervals. The measures can be carried out for up to 30 years.
WHY LIQUIDA
We offer you competent advice from highly qualified debt collection specialists with in-depth industry know-how. We ensure effective debt collection with a multi-stage, pre-litigation debt collection procedure through to the initiation of legal action. We are active for you worldwide.
Thanks to a customized workflow, we can process your files faster and more efficiently, reducing your days sales outstanding and increasing your liquidity.
You can view the current status of your files at any time via our customer portal. Full transparency and complete file access ensure that you are always well informed.
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Further informationOUR NETWORK
HOW YOU CAN WORK WITH US
REQUEST A QUOTE
Click on the button and request your individual offer. This is of course free of charge and without obligation.
01
ANALYSIS MEETING
We will then get in touch with you. You can tell us about your current situation and we will clarify with you what makes sense for you.
02
REALIZE DEMANDS
If you are satisfied with our offer, you will receive your access data, can upload your cases quickly and easily and realize your claims.
03
FREQUENTLY ASKED QUESTIONS
How long does it take to realize a claim?
We process several million cases every year. On average, we recover 65% of claims within 40 days and 86% within 120 days. However, there are many factors that influence these rates, e.g. the type of debtor, their origin or the amount of the claim. We would be happy to offer you a free, no-obligation consultation to calculate a realistic rate based on industry-specific experience.
What is the realization rate?
The realization rate is influenced by various factors. For example, the debtor’s place of residence plays a role: the rate tends to be lower in regions with social hotspots, while they can be significantly higher in cities such as Munich. The amount of the claim also has an influence – smaller amounts under 500€ can often be realized more quickly than larger claims over 5,000€. It is also relevant whether the debtors are private individuals or companies and whether the industry is in an economic crisis or not. We would be happy to offer you a non-binding initial consultation to calculate a realistic rate for your specific situation based on our experience.
What does the debt collection service cost?
As each case takes its own course, it is difficult to provide blanket information on costs. If the realization takes place quickly, there are no costs for the creditor. However, if the proceedings take longer, additional costs may be incurred, such as court costs or fees for filing for insolvency. What is certain is that the costs are always lower than those of a lawyer. We recommend examining the cases together to take into account factors such as the
amount of the claim, the type of debtor and their origin. In any case, billing is on a contingency basis.
amount of the claim, the type of debtor and their origin. In any case, billing is on a contingency basis.
Is debt collection only worthwhile for large companies?
The myth that debt collection is only worthwhile for large companies is false. It is particularly important for small companies, as they often cannot compensate for payment defaults as easily as a large company. It is therefore also crucial for small companies to use debt collection to secure their liquidity.
Is debt collection worthwhile for small amounts?
Many believe that small amounts between 20€ and 100€ are not worthwhile and are often simply written off as a loss. However, these claims can be realized particularly quickly by a good debt collection agency. Therefore, do not hesitate to contact us even for small amounts.
What happens with disputed claims?
In the case of disputed claims, it makes little sense to increase the pressure further. First of all, the underlying conflict must be resolved. To this end, we work closely with KINBERGER-SCHUBERTH-FISCHER, a law firm specializing in debt collection. The advantage for them: you get everything from a single source. Alternatively, we can of course hand over the case to the lawyer you have appointed.
CONTACT US
Do you have any questions or need a customized offer? Let's work together to find the best solutions for you - contact us today!
If you as a debtor have any questions about the paying of your bills or if you would like to arrange a payment plan, we would be happy to assist you in resolving the matter. Please visit this page:
ADDRESS
LIQUIDA Inkasso GmbH
Branch office Austria
Oberndorfer Straße 33, Haus A, Top 9
5020 Salzburg
CONTACT
info(at)liquida.at
+43-662-293002-199
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